Internal and customer audits (of suppliers)

We simulate certification and evaluate your suppliers with the same rigor as a certifying body (IFS Food, IFS Broker, IFS Logistic, BRCGS Food, BRCGS Packaging, FSSC 22000, ISO 22000, ISO 9001, ISO 14001, ISO 16636, GMP+, Halal, Gluten Free, SAE, HACCP, among others)

Portada » Internal and client audits

We conduct internal and second-party audits to detect real nonconformities, prioritize actions, and achieve certification without surprises. Scope: IFS Food, IFS Broker, IFS Logistic, BRCGS Food, BRCGS Packaging, FSSC 22000, ISO 22000, ISO 9001, ISO 14001, ISO 16636, GMP+, Halal, Gluten Free, SAE, HACCP, among others

Types of audit

Internal Audits (First-Party Audits):

Complete simulation (documentary + plant) prior to the official audit. Maximum rigor and standards. Reports prepared in accordance with GFSI requirements.

To suppliers/customers (2nd party audits):

Verification of legal compliance and contractual requirements for products, processes, and services. Adapted to client requirements and/or GFSI standards.

Hygiene and sanitation inspections:

on-site evaluation of practices, facilities and operational control.

Specific Audits:

Food Defense, Food Fraud, Food Safety Culture, HACCP, Labeling, Allergen Management, Traceability, Foreign Body Control, Metrological Verification, etc.

Methodology

Our process is designed to replicate the rigor of an official audit, but with a practical approach that brings real value to your system.

Planning

We precisely define the audit objectives, scope (processes, areas, locations), and applicable criteria (standards, legislation, internal requirements). We prepare a checklist tailored to your sector, integrating requirements from IFS, BRCGS, ISO, FSSC 22000, or other standards, to ensure nothing is overlooked.

On-site execution

We visit the facilities to observe real-time processes, review records and documentation, interview key personnel, and verify compliance with technical and legal requirements. We use an evidence-based audit technique, similar to that used in certification, to ensure reliable results.

Technical report

We drafted a clear and structured document with:

Nonconformities (NCs) classified by severity.
Observations that could lead to problems if not corrected.
Objective evidence justifying each finding. All positive findings are also indicated, as required by GFSI.
Prioritized action plan with specific recommendations and suggested timelines.

Follow-up

We don’t stop at the report. We offer personalized consulting to implement corrective actions and verify their effectiveness before the official audit or a client visit.

Benefits

Detect and correct real faults before certification

We help food, packaging, and other companies comply with international standards and legal requirements with the utmost technical rigor. We tell it like it is, without sugarcoating, because that’s the only way to achieve real improvements and solid certifications.

Reduce operational and legal risks

We minimize the possibility of penalties, product recalls, claims, or loss of customers, thanks to a thorough and objective review.

Prepared team and more robust system

We train and guide your team so they know exactly what an auditor expects and how to respond with evidence.

Enhanced customer and distributor confidence

A rigorously audited system builds credibility and improves your performance in audits by clients, official bodies, and certification agencies.

Frequently Asked Questions

What is the difference between an internal audit and a certification audit?

We conduct the internal audit to evaluate your system and identify any real nonconformities. The certification audit is carried out by an accredited certification body to grant or renew your certificate.

When is the best time to conduct an internal audit?

Ideally, this should be done between 6-3 months before the official audit, to allow time to implement and verify corrective actions.

Can you audit my suppliers, even if they are located abroad?

Yes. We plan trips according to the client’s requirements, both in terms of auditor qualifications and technical specifications.

Can several standards be combined in the same audit?

Yes, provided the scope allows it. This reduces time and costs, and allows for an integrated evaluation of the system (e.g., IFS + ISO 9001).

Do you include an action plan and follow-up?

Yes. We deliver a prioritized action plan and offer technical follow-up to ensure that the measures are implemented and effective.

How often is it mandatory to conduct an internal audit?

In most international standards (IFS, FSSC 22000, ISO 22000, ISO 9001), it is mandatory to conduct internal audits at least once a year. However, in companies with high risk or undergoing significant changes, additional internal audits are recommended; increasingly, more than one internal audit is performed, and it is during these internal audits that problems should be identified.

Can you conduct internal audits without interrupting production?

Yes. We plan visits to minimize operational impact and adapt to your shifts and processes, always guaranteeing a complete assessment.

What requirements must an internal auditor meet?

You need in-depth knowledge of the standard, the sector, and auditing techniques. At QBox, we work with accredited Lead Auditors with real-world experience in certifications and client audits to transfer knowledge immediately.